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Our salon is called Cat's Paws Pet Grooming. People sometimes get confused and think we only do cat grooming because of the business name, but nope it’s actually just our groomers name (Cat!)
All of them! Dogs and cats are my main clientele, but we also do rabbits and guinea pigs, plus nail clips on other small rodents. Our groomer Cat worked in an exotic veterinary clinic for 8 years so we have alot of experience with these pets.
Yes, we are usually booked up in advance. It’s very rare we would be able to accept an on the day appointment
That depends on what service you require, what animal you have, their breed, coat condition, and behaviour. Our prices reflect the premium service we offer with the high quality products and equipment we use. If you would like to contact us, we can give you an estimate based on the above, or book in for a Meet and Treat, and we’ll assess your pet’s coat and behaviour in person.
It depends on the breed, coat condition and behaviour. Most appointments are between 1-2 hours long, but for larger dogs or challenging pets we do book longer for them.
We will certainly do my best to groom them! We have a number of clients with difficult pets and we work around their behaviour. we do also have a grooming schedule that we advise for new dogs that are aggressive which we recommend sticking to for a minimum of 6 months, although it may take longer dependent on the dog. We pride ourself on being patient with your pets and working with them to make it a positive experience.
We will remove matting present in your pets coat as part of a groom. Whether this is able to be brushed out depending on the level of matting and your pet’s behaviour. In the event it is unable to be brushed we will shave the matts out as it is the kindest way to remove them; We will always prioritise welfare over vanity.
We have a neck tie in the bath and on the table too, but it’s for the safety of your pet- We don’t want them to jump out of the bath and hurt themselves, and same with the table. If your dog is well behaved in the bath, We rarely use the restraint, and during the groom when we take the neck tie off to groom around their neck, if they are again well behaved, it tends to stay off.
We only use the crate when we're waiting for owners to pick their dog up. If the dog is clearly unhappy in the crate or you’d prefer your pet not to be crated, we take them out and hook their lead to the table instead. We can’t have them roaming free as we're either with other pets or preparing the salon for the next client.
We truly hope it doesn’t come to this, however if you can let me know any problems ASAP and we will help any way we can. If within 48 hours we will fix any issues you have with the groom, within reason. Please respect that our family business is just two people and polite feedback/complaints will be appreciated- verbal abuse will not be tolerated and may result in a ban from my salon.